To delete users, see User management admin: Delete one or more users. If users are synchronized from on-premises, first turn off sync, then delete the users in the cloud directory by using the Azure portal or Azure PowerShell cmdlets. Before you can delete the directory at the end of this process, you must delete all other users. The global administrator completes the steps to close the account. Step 1: Delete usersĭelete all users except for one global administrator. For more information, see About admin roles. You must be a Global or Billing admin to do the tasks in this article. Before you beginīefore you start this process, make sure to back up any data that you want to preserve. This information includes subscriptions, licenses, payment methods, users, and user data. When you close your account with Microsoft, all information related to your account is deleted.
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